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Make a phone call to request information

9-12Task-analysis stepsTemplateReview and individualize before use. How templates are made
When to use this goal

For students who text but avoid calls, or who call and cannot state what they need. Base the choice on present levels in communication and the SLP's input; the calls should be real (store hours, program information) and planned with a script.

Baseline
Observe 2 calls, one role-played and one real, and mark each step. Real calls add voicemail systems and menus, so note what happened if the call did not reach a person.
Tips
Start with role-play calls to a staff phone, then real calls with the adult beside the student. Use the school phone or a classroom device, not the student's personal number, unless the family agrees. Leaving a voicemail can be a separate progression step.
Limits
Businesses may not answer or may transfer the call; those calls are practice, not data. Students who use AAC can make calls with speech output, but the person answering may need the student to repeat, which slows the routine.

Original IEP Atlas template based on general measurement principles; not copied from any goal bank. ID fn-tr-013.

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Student

How the goal refers to the student

Skill

What the student will do

Something an adult can see, count or time.

Condition

When or under what conditions

Support

Support allowed

Criterion

Number of routine steps performed independently.

Sample numbers. Replace them with the student's data.

Task-analysis steps

Write each step so an observer can mark it done or not done.

Criterion wording

Data collection

A routine is broken into ordered steps; each step is recorded as independent, supported, or not completed.

How often data are collected
Mastery rule

How many measurements must meet the criterion.

Timeframe

Timeframe

Goal

By the annual IEP review date, given a script and a real reason to call a business or program, such as asking about hours or how to apply, the student will complete the phone call and record the answer received, performing at least 6 of 7 steps independently, on 3 consecutive calls, as measured by a task-analysis checklist collected at each call, at least twice monthly.

Baseline: 2 of 7 steps independently.

  • Condition
  • Observable behavior
  • Criterion
  • Measurement method

ObjectivesCopy by fieldData sheet

Measurability check11 of 11 met
  • Met: Observable behavior. Stated as an action.

  • Met: Condition. Stated.

  • Met: Unit fits the behavior. Task-analysis steps fits this behavior.

  • Met: Explicit criterion. Number and unit stated.

  • Met: Mastery rule and schedule. Both stated.

  • Met: Method produces the metric. Task-analysis checklist gives task-analysis steps data.

  • Met: Review timeframe. Stated.

  • Met: Baseline and target compatible. Same unit, change in the right direction.

  • Met: Aligned with area of need. Still about Transition-Related Skills.

  • Met: Level of support. Defined.

  • Met: Blanks filled in. Nothing left to fill in.

Checks structure and wording only. Whether the goal fits the student is the team's call.

Short-term objectives (optional)

When are objectives required?

Required for students on alternate assessments (34 CFR §300.320(a)(2)(ii)); some states require them for everyone.

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Paste into your IEP system

Most district systems have a separate box for each part of a goal. Copy them one at a time, or all at once as labeled text.

Area of need
Transition & Postsecondary Skills - Transition-Related Skills
Baseline
2 of 7 steps independently.
Annual goal372 characters
By the annual IEP review date, given a script and a real reason to call a business or program, such as asking about hours or how to apply, the student will complete the phone call and record the answer received, performing at least 6 of 7 steps independently, on 3 consecutive calls, as measured by a task-analysis checklist collected at each call, at least twice monthly.
Timeframe
By the annual IEP review date
Condition
Given a script and a real reason to call a business or program, such as asking about hours or how to apply
Behavior
The student will complete the phone call and record the answer received
Criteria
Performing at least 6 of 7 steps independently, on 3 consecutive calls
Evaluation method
A task-analysis checklist
Schedule
At each call, at least twice monthly

Copied as plain text, with straight quotes and plain dashes.

Matching data sheet

Task-analysis checklist. Marks each step in each session.

The CSV opens in Excel or Google Sheets, with formulas. Sheets print blank; no student data is stored.